"e-Estonia," a digital ID card they can use in every facet of daily life, including:
T4G had a hand in building the site, Simpson said, developing a scalable solution in Microsoft Dynamics that allowed the organization's customers — more than 700,000 in the website's first year alone — to apply for energy conservation programs.
In fact, by the end of its first-year research showed that 61 per cent of Ontarians were aware of the site, greatly exceeding its initial target.
T4G had a hand in this project too, Simpson said, which aims to make the New Brunswick capital — the location of the T4G office which employs Simpson — Canada's most connected community by employing technology and a community big data strategy.
Similar to New York City, T4G helped Saint John develop a digital roadmap that so farincludes a $1.6 million investment ininfrastructure, technology, open data, and education.
"When you see businesses starting to embrace data to solve problems and better understand the way their business is operating, you need people with these skills," Simpson says. "So we've set out to attract those people, and their companies to our region."
In addition to the case studies, Simpson provided her listeners with a series of guidelines aimed at helping public sector employees strategically plan from their constituents' point of view, starting with the government's primary purpose: Make their lives easier.
"Think about online banking," she says. "If my bank forces me to call in about something, I get frustrated. The first thing I tell them: 'I should be able to do this by email or on my smartphone app or or on the web!'"
"And if I can do that online banking or online retail, I should be able to make that happen with government transactions too," she continues. "I don't know why it should be any different."
Story Tags: Applications, Best Practices, Collaboration, Commerce, Connectivity, General, Global, Implementation, Innovation, Strategic Planning, Urban Planning